Limited Warranty Allectrify Solutions warrants to the original consumer purchaser that the Allectrify products will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below, subject to the exclusions set forth below. This warranty statement sets forth Allectrify’s total and exclusive […]
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Yes we do. We currently ship to East Africa countries ( Uganda, Tanzania, S.Sudan, Rwanda, Burundi) via Posta Kenya. Please email us on [email protected] to get a shipping quote.
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To return an item you’ll need to obtain a Return Material Authorization (RMA) number. Allectrify will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email for assistance. Process For Returning Product 1. Obtain a Return Merchandise Authorization (RMA) Number:All returns must
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You can cancel your order while it’s still in the “On hold” status. However, once the status changes to “Completed” the order cannot be canceled or edited.Please contact us through [email protected] within one day after placing an order.Use these steps to see if the item or order is still in a “Processing” status and request
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You will receive an order confirmation with the order details. For orders placed before 3pm, we do same day (within Nairobi) or next day (countrywide) delivery. Orders placed beyond 3pm are shipped out the following day
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